Nurses are often the first to recognize when patients are confused, overwhelmed, or hesitant about treatment decisions. This session provides hands-on strategies to strengthen your role as an educator and advocate in infusion care. You will learn how to apply the Agency for Healthcare Research and Quality (AHRQ) SHARE model, use teach-back effectively and integrate decision aids and patient guides into your daily workflow. Practical tips on plain-language communication, documenting education for accreditation, and supporting patients in making informed choices will be emphasized. Through interactive scenarios and real-world examples, you will leave with concrete skills to build trust, enhance safety, and amplify the nursing voice in patient partnerships.  

Learning Objectives: By the end of this session, participants will be able to:  

• Apply a structured shared decision-making (SDM) approach (eg, AHRQ SHARE) to compare reasonable options, communicate benefits/harms numerically, and align choices with patient priorities 
• Use health-literacy best practices (plain language, chunk-and-check, teach-back) to verify patient understanding and readiness for self-management
• Integrate discipline-specific roles into SDM:
  • Nurses – operationalize coaching, symptom monitoring, and teach-back
• Embed patient decision aids and patient-facing therapy standards guides into clinic or infusion workflows to support advocacy and safety
• Document education that meets accreditor expectations (assessment of needs, delivery, and evaluation of effectiveness)

Contact Hours: 1

CRNI^® RUs: 2